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Welcome
This blog was born out of a simple idea: the need to think aloud about communication, learning, technology, and the things that influence how we work, make decisions, and interact with one another.

Fernando Arévalo
Apr 29, 20251 min read


How can you take technical knowledge and turn it into clear messages?
Each profession develops its own language, but what happens when those who need the information do not understand it? This article reflects on the importance of translating technical knowledge, adapting it to different audiences and communicating clearly without losing rigor.

Fernando Arévalo
5 days ago3 min read


Intranet did not die, it only evolved to not be a cemetery of archives
For years we treated the intranet as a warehouse full of documents that no one would reopen. That model changed, but many organizations still didn't realize it. A text about the difference between buying a platform and actually using it.

Fernando Arévalo
Sep 223 min read


What is an internal communications plan for?
A practical guide to understand how to design an internal communication plan, from diagnosis to measurement, and recognize the mistakes that can cause a strategy to fail

Fernando Arévalo
Sep 186 min read


The everyday objects that replaced the cell phone
El celular concentró en una sola pantalla funciones que antes dependían de cámaras, mapas, agendas, radios, televisores y computadoras. Este artículo explora qué ganamos, qué perdimos y cómo cambió nuestra vida cotidiana.

Fernando Arévalo
Sep 105 min read


Three Capabilities for Change to Work
Cuando una transformación organizacional fracasa, casi nunca es por la decisión técnica en sí. Es por lo que pasa alrededor de ella. Este artículo explora por qué la comunicación estratégica, la gestión del cambio y la gestión del conocimiento suelen tratarse como funciones separadas, cuando en realidad forman un ciclo: lo que se documenta mejora los mensajes, y lo que se aprende en el terreno alimenta la próxima estrategia.

Fernando Arévalo
Aug 314 min read


Strategic Communication in the Age of Provocation
Not every provocation needs a response. Sometimes reacting only gives more reach, attention and power to those who started the scandal.

Fernando Arévalo
Aug 277 min read


ESG is not painting the logo green
ESG encompasses an organization's response to its environmental impact, its relationships with people, and the transparency of its decisions. The illustration shows how communication allows you to listen, share information, explain results, and build trust. Sustainability requires more than just action; it also requires dialogue, demonstration, and accountability.

Fernando Arévalo
Aug 155 min read


In an age of distraction, the challenges of reporting are threefold: technological, attentional and communicative.
For a long time we thought that the big problem was access to information. That if people had more data, more channels and more technology, they would be better informed. Today the problem seems to be the opposite: there is too much information, what is missing is attention. We live surrounded by screens, notifications, messages, alerts, short videos, urgent headlines and simultaneous conversations. The cell phone became an extension of daily life, but also an open door to co

Fernando Arévalo
Aug 153 min read


Impact of cell phone use on human life: benefits and risks
Does the cell phone improve or complicate our lives? This article analyzes with humor and current information the benefits and risks of using the smartphone in the digital age: communication, education, addiction, anxiety and more. An invitation to reflect on how we live with this powerful (and absorbing) tool.

Fernando Arévalo
Aug 88 min read


Communities of practice prevent the loss of knowledge.
Organizations generate knowledge, but much of it is lost because there is no space to share it. This article explains how practice communities work and what conditions allow learning to stay alive within an organization.

Fernando Arévalo
Aug 83 min read


Comunicación Estratégica: La Inclusión como Pilar Fundamental
Estrategias para garantizar que la comunicación digital sea accesible y respetuosa con la diversidad cultural y lingüística.

Fernando Arévalo
Jul 183 min read


Internal communication is not fashionable: it became urgent
Internal communication isn't just trendy—it's become urgent. In a climate of mistrust, hybrid work, information overload, and artificial intelligence, organizations need to communicate more effectively internally to foster clarity, trust, culture, and organizational memory.

Fernando Arévalo
Jul 16 min read


AI doesn't replace trust. It puts it to the test.
Artificial intelligence can help us work faster, write better, summarize information and make decisions with greater agility. But trust does not depend only on technology, but on the human criteria with which we use it. This text reflects on the importance of verifying, contextualizing and assuming responsibility for the use of AI, both in organizations and in personal life.

Fernando Arévalo
Jun 292 min read


Communication, algorithms and the complexity crisis
La rabia tiene una ventaja competitiva en la economía de la atención. Este ensayo explora cómo los algoritmos, las emociones y las narrativas políticas convierten problemas complejos en mensajes simples y virales.

Fernando Arévalo
Jun 187 min read


AI Governance: Without communication it is like politics without voters, beautiful in theory, but irrelevant in practice
El eslabón perdido de la tecnología: Por qué la gobernanza de IA necesita comunicadores, no solo reguladores.
Un marco de gobernanza impecable sobre el papel es irrelevante si nadie en el terreno lo entiende.

Fernando Arévalo
Jun 143 min read


Tim Payne and the fame that no one planned
Tim Payne and the power of virality: how social networks created a global phenomenon in a few days Just a few days ago, outside of New Zealand and the most specialized football circle, Tim Payne was a player who basically did not exist for the rest of the world, known by his friends, families and the odd New Zealand soccer fan. It wasn't the cover of anything. He didn't top rankings or sign millionaire contracts. He was a professional soccer player doing his job, like thousan

Fernando Arévalo
Jun 23 min read


Your organization doesn't have a media problem. It has a culture problem.
La mayoría de las organizaciones tiene medios de comunicación interna. Pocas tienen una cultura que los respalde. Este artículo analiza por qué comunicar solo cuando es necesario es tan dañino como el exceso de información, y cómo construir una cultura de comunicación que funcione independientemente del tamaño o presupuesto de la organización.

Fernando Arévalo
May 263 min read


The 4 areas of organizational communication: internal, external, marketing and public relations
A practical breakdown of the four core disciplines of organizational communication: Internal Communication, External Communication, Marketing and Public Relations. Each has a distinct role, audience and set of channels, but together they define how an organization speaks, listens and builds trust.

Fernando Arévalo
May 145 min read


Knowledge management in organizations: why it doesn't improve decisions
Muchas organizaciones generan información constantemente, pero eso no siempre se traduce en mejores decisiones. Este artículo explora por qué el conocimiento no se usa de forma efectiva y cómo la comunicación y la gestión del conocimiento pueden ayudar a cerrar esa brecha en la práctica.

Fernando Arévalo
May 122 min read
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